LCM Training Solutions Ltd

Communication Skills

Image Detail

Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.

This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.

This course is good if you work with children or adults on a daily basis and struggle to communicate in an effective way.

Topic covered:   

  • How we communicate
  • Types of Communication
  • Barriers to Communication
  • Communicating to different types of service user
  • Body Language
  • Non Verbal Communication
  • Sign Language
  • Listening Skills
  • Personality Clashes
  • Report Writing

 This course can be tailored for children, adults or both.  It is all dependant on the candidates/clients needs.

Duration

This course can take half aday to a whole day, dependant on course size and confidence.

Certification

LCM will issue its own certificates which have passes CQC and Government Procurement (Buying Solutions) audits.

For All Your Compliance Needs